Raedarling: "Customer Service, how may I help you?"

Thursday, 19 August 2010

"Customer Service, how may I help you?"

The telephone is a good way to talk to people without having to offer them a drink.

~Fran Lebowitz~

You know how when you call a customer hotline, and how the customer care officers are always polite and nice to you no matter what silly things you say or what stupid questions you ask them? Sometimes I'd imagine that after I hang up, they'd turn to their colleagues and say "Hey, guess what? I just got off the phone with this dumbass customer who asked the dumbest questions ever." And then they'd gossip about me all day long about what an idiot I was for asking those stupid questions and I'd be the laughing stock of the day. And then when they go home, they'd tell their friends/gf/bf/spouse/family something along the lines of "Today at work, I had this crazy customer who called, and she was such an idiot etc.etc.etc. - can you even believe it - she didn't even know etc.etc.etc!! You couldn't ever begin to imagine not knowing such things etc.etc.etc," and then, just like that, my idiocy would turn into one of their everyday conversations about work.

The only comfort I have is knowing that they would never see my face and the next day, I'd become just another anonymous customer.

You guessed it. I just got off the phone with one of Singtel's customer care officers, and I'm embarassed as hell. Don't ask.

***

I tried uploading more screen shots of the game Machinarium - the game is sooooooo damn cute that I couldn't help but share them here - but there was something wrong with the stupid internet connection and I couldn't upload them, and I'm just too lazy to try now. Maybe next time.

***

I usually have lots and lots and lots I want to blog about during the day, and I give myself silent reminders about it, but everytime when I come home, it always slips my mind, and hence, my lack of blog posts.

***

Oh, I remember now. It's something about authors and books. Also about my new iPod Touch that just arrived a few days ago. Even took photos of it.

But I'm waaaay too lazy to do that now, I'll just leave it for next time.

Nights.

3 comments:

wai hon said...: should share the game, not share the pics of the game... ;); 19 August 2010 at 21:24
Happyness Talks said...: u wan? i can send to u i have the installation file :); 19 August 2010 at 21:34
wai hon said...: ya! if possible...haha thanks in adv...; 25 August 2010 at 20:49

Post a Comment

Everything you should know.

I live in a modern city called Singapore. I believe that what you do does not determine who you are.

I love pink, ice cream, movies, computer games, shopping, designer bags, and all gadgets and gizmos.

I am someone who lives in the moment. Some people may view me as the type who is carefree, nonchalant and not generally concerned about my affairs, or as some may put it, a "couldn't-be-bothered" attitude. However, the truth is that when I am put under pressure, I tend to hide my true feelings of anxiety and panic, and I put on a calm appearance. When faced with problems, I try to put on a strong face and be okay, even though I may not be. I generally try to see the brighter side of things and be happy. This has led to some people assuming that I just don't bother to be concerned about things, while I actually do.

I also enjoy meeting new people and talking to people. I enjoy telling people about myself and sharing my life experiences, as well as listening to their stories. I believe that there is something to learn from everyone, regardless of their age, gender, social background, or status. I feel energized and motivated when I am talking to people, because I know that I can always learn something new from each conversation.

I love digital art and I enjoy sketching on my iPad, though I wished my skills were better. Occasionally, I do pen and paper sketches too. I have an interest in singing and dancing, though I'll have to admit, I don't have much talent for that.

I enjoy curling up in bed with a good book, something I do less often than I should, no thanks to my busy and hectic life.

I am an avid movie goer. While most find it satisfactory to catch a movie once a month, I demand my weekly movie dosage. I have a huge fascination for movies featuring the living, flesh eating dead and I religiously watch every single one of them.

Let them laugh - I hold fast to my principles and values regardless of how others view me.

I continuously remind myself that failing is fun, and that everything is an experience.

I may procrastinate at times, and it is something I am trying to change. My living space can be a little messy at times, and maybe also a little disorganized. I wished I could be more organized than I currently am, and this is also something I am striving to achieve. However, I believe that a little bit of disorganization shows personality and creativity.

People motivate me. However, I can sometimes feel pressured and intimidated by someone whom I regard a higher status than I am, in terms of experience and maturity. With regards to these people, I tend to speak less and listen more, for fear of being ridiculed for saying something shallow. I realize that this is something I need to work on, and I am trying my best to improve my confidence.

I have done things I am not proud of, some of which I'd rather not say. I am not perfect. Sometimes I make bad choices. some may think I'm a bad person, but I don't care. I say what I want to say and I do what I want to do without worrying about what others think.

I aspire everyday to become a better person and I am constantly stiriving to improve myself to be a more confident, independent and courageous woman.